We’ve been out there planning and executing meetings in the field for years. Spend as much time as we do out there, and you are bound to have some close calls. If you are still around in this business, it’s because you know how to respond to these instances and make things happen under pressure. Whether it’s picking up the slack for a vendor who dropped the ball or going above and beyond to ensure a client gets exactly what they want, we’ve seen it all.
This iteration’s experience: Go the Extra Step, even if it leads to a dumpster.